Mobile Telecom
Cellular carriers and MVNOs have revolutionized how we communicate, work, and play, but they operate in a market where switching barriers are minimal, and churn is a constant threat to the bottom line. By utilizing Highline, operators are making it easy for consumers to pay their mobile bills. Automating payments results in fewer late or missed payments, delighted users, and reduced churn.
Lenders and billers using payroll-linked payments see a 2/3rds decrease of non-repayment for the average working customer.
Lenders and billers have healthier relationships with customers because both have visibility of customers’ income.
Customers perform, on average, as if their credit score were 80 points higher, lifting about 40MM people out of subprime.
Lenders can offer loans that are generally 25% lower-priced with the same level of risk as conventional repayment methods.
Customers enjoy simplified money management as required bills paid first and 'free to spend' money in their checking account.
Features
Minimizes product impacts by synchronizing payroll inflows/payment outflows regardless of frequencies
Minimizes operational impact by handling job changes, modifications, end of loans, and more
Maximizes coverage by accepting any income type, including 1/3rd of the time where splitting the routing is not possible (Social Security for example)
Maximizes coverage and conversions through direct API integrations with payroll platforms
Minimizes regulatory risks by accepting protected incomes and respecting UPAAD guidance
Use Cases
Expand Approvals. Approve marginal declines with Highline as the required repayment method
Offer Payment Choice. Lower prices, better terms for new customers that agree to use Highline
Eliminate Checks. Require new customers to set up either Highline or ACH/card debits before provisioning the service
Dedicated Payroll Payment Product. Offer a product that requires Highline, increasing customers from a target segment
Convert Existing Customers. Offer special deals or incentives to convert existing customers to Highline, especially in high-risk segments